FAQ

For alterations to your shipping address, we recommend reaching out to us via email, phone, or WhatsApp during our operating hours, which are from 9 am to 6 pm Monday through Friday, and from 9 am to 1 pm on Saturdays.
Should you wish to initiate a return for your Maison Azoul product, we kindly request that you communicate with us via email, specifying the reason for return, within a 14-day window from the date of purchase. The returned item must be in pristine condition, unworn. Upon receipt of your return request, we will promptly send a confirmation email, and your refund will be processed within 2 to 4 business days thereafter.

Maison Azoul Leather Care Guide with Lifetime Warranty

Environmental Protection: Safeguard against environmental factors such as sun exposure and humidity fluctuations to uphold structural integrity.

Delicate Cleansing: Employ meticulous stain removal techniques with a damp microfiber cloth to retain the leather’s natural texture.

Optimal Storage: Store your leather goods in the provided dust bag to maintain their pristine condition and prolong their lifespan.

Artisanal Patina Appreciation: Embrace the gradual development of an artisanal patina, a testament to Maison Azoul’s craftsmanship.

Chemical Consciousness: Avoid harsh chemicals, opting instead for specialized solutions to preserve the intricate detailing of your leather goods.

Professional Intervention: Seek expert assistance for complex maintenance needs, backed by Maison Azoul’s lifetime warranty repairs.

Elevate your Maison Azoul ownership experience with this advanced leather care guide, fortified by our unwavering commitment to lifetime warranty repairs for your esteemed leather goods.

Esteemed clients,

Allow us to provide you with guidance on navigating our ordering process:

Begin by selecting your desired item in the color of your preference, if applicable.

Proceed by clicking “Add to Cart” to include the chosen item in your shopping cart.

Navigate to the top of the page and select the cart icon to review your selected item.

Upon selecting the cart icon, your chosen item will be displayed for confirmation.

If you possess a promotional code, enter it in the designated field and then click “Confirm Order.

“Subsequently, input your credentials and click “Continue.”

Select your preferred payment method and finalize the transaction by clicking “Done.”

Esteemed clients,We are delighted to inform you that our delivery service is complimentary, ensuring your convenience and satisfaction. Your selected products will be expedited to your doorstep within 2 to 3 business days subsequent to the dispatch confirmation sent to you.
Our valued customers are granted a lifetime warranty on any leather good purchased from Maison Azoul, exemplifying our dedication to lasting excellence and customer assurance.

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